HCM Techno - Functional Senior Analyst (HYBRID - NYC)
$120,000–$150,000 year
HybridManhattan, New York, United States
Job Summary
Lead automation initiatives and support HCM platform modernization as the primary functional and technical expert for the HR user community. Translate complex business requirements into scalable, well-engineered, and production-ready solutions while mentoring less-experienced staff. Elicit and refine requirements through stakeholder interviews, workshops, and business process analysis to optimize HR data flows and system performance. Design, configure, develop, test, and implement HCM applications, analytics, reports, and integrations, ensuring all production migrations and defect fixes adhere to strict change management standards. Prioritize production incidents, service requests, and root cause analysis for application outages, collaborating closely with project managers, developers, and cross-functional partners to meet timelines.
Required Qualifications
- Bachelors degree in Information Systems, Computer Science, Engineering, or a related field (or equivalent combination of education and experience)
- Minimum of 6 years of hands-on experience supporting and enhancing PeopleSoft HCM 9.2 with PeopleTools 8.60 or higher, in a senior techno-functional role
- Strong experience in system analysis, solution design, development, testing, deployment, and production support of HCM applications, including Core HR, Compensation, Talent Management/Development, and related modules
- Deep understanding of PeopleSoft HCM data models, tables, and structures, with proven ability to analyze and manipulate data safely and effectively
- Proficiency with PeopleSoft development and configuration tools, including Application Designer, PeopleCode, Security, PS Query, Integration Broker, and SQL, to build and support pages, reports, interfaces, and integrations
- Experience supporting integrations between PeopleSoft HCM and internal or external systems using APIs, flat files, or middleware platforms
- Strong analytical and problem-solving skills, including the ability to interpret business requirements, assess impacts, and design scalable, maintainable solutions
- Experience producing high-quality functional and technical documentation, including business process flows, functional designs, technical specifications, test plans, and user-facing artifacts
- Working knowledge of SDLC methodologies, change management, testing practices, and production migration processes in an enterprise IT environment
- Proficiency with Microsoft Office tools, particularly Excel, PowerPoint, and Word, with the ability to perform data analysis and present findings clearly
- Excellent verbal, written, and interpersonal communication skills, with the ability to collaborate effectively with technical teams, business partners, and leadership
- Demonstrated ability to manage multiple priorities in a fast-paced environment while meeting deadlines and maintaining quality
- Strong work ethic, accountability, and commitment to delivering high-quality outcomes
- Ability to design innovative and creative solutions to complex business and technical problems
- High level of integrity, trustworthiness, and professionalism, especially when handling sensitive HR and employee data
- Proven ability to identify business pain points and translate them into practical, scalable solutions
- Exceptional analytical and problem-solving skills, including the ability to work effectively with ambiguity
- Demonstrated empathy and customer-first mindset, ensuring user needs drive requirements, design, and delivery
- Ability to communicate clearly and effectively with stakeholders at all levels of the organization, including technical teams, business partners, and leadership
Desired Qualifications
- Experience supporting or participating in large-scale ERP implementations, upgrades, or enterprise transformation programs involving HCM and/or Financial systems
- Experience with HCM cloud implementations (Workday or Oracle Cloud), including coexistence with or transition from PeopleSoft
- Experience working in an Academic Medical Center or similarly complex, highly regulated enterprise environment
- Experience with enterprise data platforms (e.g., Databricks) and analytics/reporting tools to support operational, compliance, and decision-support use cases
- Familiarity with cloud technologies, integration platforms, APIs, and middleware supporting enterprise system integrations
- Exposure to or hands-on experience leveraging AI technologies, large language models (LLMs), and workflow/agentic automation frameworks to enhance business processes, analytics, or user experiences
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