HCBS Coordinator
$47,070–$47,070 year
On-siteCreston, Iowa, United States
Job Summary
Monitor and coordinate services for Iowans with functional, cognitive, and physical or mental health needs while developing strategies to help individuals meet and exceed their goals. Lead, schedule, and supervise Direct Support staff; manage training, evaluations, meetings, documentation, and ensure adequate coverage including on-call and filling in as needed. Ensure all services follow HCBS philosophy, agency policies, DHS regulations, and compliance standards; conduct site visits and maintain quality assurance across programs. Develop, implement, and monitor Individual Service Plans with case managers and IDT; ensure assessments, goals, authorizations, and required documentation are current and accurate. Oversee medication administration processes, appointment follow-ups, and individual financial management including budgets, ledges, and payee responsibilities. Serve as primary liaison with case managers, families, and stakeholders; manage incident reports, service documentation, transportation coordination, and general operational duties including reports, committees, and agency support tasks. This role operates administratively in a Home and Community-Based Services (HCBS) Setting, defined as "medical, social, and supportive services for Iowans with functional, cognitive, and other physical or mental health needs." The position requires participation in an on-call rotation and flexibility to cover open site hours as needed.
Required Qualifications
- Monday–Friday schedule from 8:00 a.m. to 4:30 p.m.
- Participation in an on-call rotation
- Flexibility to cover open site hours as needed
- Leadership and support to a team
- Monitoring and coordinating services
- Developing strategies to help individuals meet and exceed their goals
- Maintaining accurate and up-to-date records
- Ensuring decisions and services are implemented in compliance with rules and regulations from governing bodies
- Emphasizing individual choice and decision-making
- Collaborating with team members, individuals served, and support systems
- Hire, schedule, and supervise Direct Support staff
- Manage training, evaluations, meetings, documentation, and ensure adequate coverage including on-call and filling in as needed
- Ensure all services follow HCBS philosophy, agency policies, DHS regulations, and compliance standards
- Conduct site visits and maintain quality assurance across programs
- Develop, implement, and monitor Individual Service Plans with case managers and IDT
- Ensure assessments, goals, authorizations, and required documentation are current and accurate
- Oversee medication administration processes
- Oversee appointment follow-ups
- Oversee individual financial management including budgets, ledgers, and payee responsibilities
- Serve as primary liaison with case managers, families, and stakeholders
- Manage incident reports, service documentation, transportation coordination, and general operational duties including reports, committees, and agency support tasks
- Mission-oriented mindset
- Attitude of leaning (adaptability, readiness to learn new ways of doing things)
- Strong communication abilities
- Confidence (balancing being bold and being humble, self-awareness)
- At least 18 years of age
- Valid Driver's License
- Reliable Transportation
- Proof that automobile insurance covers $100,000/$300,000/$50,000 liability coverage
- High School Diploma/GED equivalent
- Ability to lift up to 35 pounds
- Ability to use a two-person lift, mechanical lift, or assistive equipment for lifting more than 35 pounds
- Ability to see objects/persons at a distance
- Ability to see close work such as typed or handwritten material
- Ability to hear conversations in a quiet and a noisy environment
- Ability to determine where a sound is coming from
- Ability to hear differences among bells, buzzers, beeps, horns, etc.
- Ability to communicate through speech
- Ability to remain awake during working hours
- Work authorization in the U.S. without sponsorship
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