Haunted Attractions Attendant
On-siteHershey, Pennsylvania, United States
Job Summary
Maintain safety by addressing concerns and enforcing rules in attraction queues, haunted house attractions, and scare zones. Ensure efficient guest movement throughout the experience, assisting frightened or disoriented guests by directing them to the closest exit. Assist supervisors and fellow attendants with standard operational procedures, including providing direction during emergency situations. Provide excellent customer service by greeting guests and answering questions related to the attraction while keeping a safe and clean work area. Work weekends throughout September and October, including training, with flexible afternoon and evening shifts. Handle stressful conditions, extreme weather, and dark, tight spaces with multiple sensory elements.
Required Qualifications
- 16 years of age or older on the date of applying
- Must be able to work weekends throughout September and October and attend any associated training required for the position
- Must be able to work flexible hours and shifts, including afternoons and evenings
- Must be able to handle stressful working conditions, and emergencies and accept a high degree of accountability
- Must have the ability to effectively communicate verbally, including delivering safety instructions/directions, verbal cues, and speaking clearly into radios
- Must have the ability to comprehend instructions (verbal, demonstrated, and/or written) and retain information
- Must have the ability to safeguard confidential information
- Must have the ability to look after company assets, including: radios, earpieces and assets
- Must display a positive attitude, eagerness to learn, and professional image in compliance with the Hershey Entertainment & Resorts guidelines
- Must be able to stand (for up to six hours at a time) and walk
- Must be able to work in dark, tight spaces that have multiple different sensory elements, including lighting effects, loud noises, artificial scents, and fog elements
- Successful completion and passing of a pre-employment drug test
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