Hardware Lab Manager
$320,000–$405,000 year
On-siteNew York City, New York, United States or San Francisco, California, United States
New York City, New York, United States or San Francisco, California, United StatesOn-siteFull Time$320,000–$405,000 yearAI ServicesLarge
Full TimeLargeAI Services
Job Summary
Run the physical lab across both sites, handling receiving, staging, rack-and-stack, cabling, power distribution, cooling, and floor layout. Bring up new server and accelerator platforms from crate to SSH access, configuring firmware, BIOS/UEFI, out-of-band management, OS installs, and network provisioning. Own hardware procurement, RMA processes, and one-off setups like debug harnesses and remote power switching. Oversee contractors, manage physical access and asset auditing, and build playbooks and tooling for remote team access.
Required Qualifications
- Hands-on experience running a hardware, systems, or datacenter lab, or a similar physical compute environment
- Working knowledge of server hardware and its management plane
- Enough Linux and networking to take a bare machine to a state a remote engineer can use
- Have managed vendors, contractors, quotes, and freight for physical equipment
- Comfortable and safe with power tools, bench power supplies, and a wiring or rack elevation diagram
- Work independently with minimal supervision
- Bias toward action and comfort with ambiguity
- Communicate clearly and directly, especially when flagging risks or blockers
- Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience
- Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
- Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
- Travel to nearby lab spaces is required so expect to be in-office more frequently than Anthropic's standard 25% hybrid baseline
Desired Qualifications
- Stood up a lab or datacenter room from empty
- Time around high-density accelerator systems (GPU/TPU-class racks), liquid cooling, or pre-release/NPI hardware bring-up
- Electronics bench skills: soldering and rework, scope and multimeter, custom cable and debug harnesses, JTAG probes, light fabrication (3D printing, drilling, mounting)
- Supported hardware security, firmware, or platform bring-up work
- Experience with DCIM or asset-management tooling (NetBox, ServiceNow, etc.)
- Bought hard-to-source or specialty hardware and dealt with the compliance and logistics that come with it
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