(HANOI) - Operations Manager - Clearance
On-site · Hanoi, Hanoi, Vietnam
Hanoi, Hanoi, VietnamOn-siteFull TimeSenior LevelBachelors DegreeTRANSPORTATIONEnterprise
Type
Full Time
Level
Senior Level
Education
Bachelors Degree
Company size
Enterprise
Industry
TRANSPORTATION
Job Summary
Lead customs clearance operations to ensure timely, compliant processing of shipments. Monitor clearance timelines, identify bottlenecks, ensure regulatory compliance, build relationships with authorities and brokers, analyze performance, drive improvements, train staff on regulatory updates, and drive automation and digital tools to enhance efficiency and visibility. Collaborate with internal stakeholders to resolve clearance-related issues and provide regular reporting on clearance performance and risks.
Required Qualifications
- Bachelor’s degree in Supply Chain, Logistics, International Trade, or related field
- Minimum 7 years of experience in customs clearance, brokerage, or international logistics operations
- Strong knowledge of customs regulations, trade compliance, tariffs, and documentation
- Experience dealing with customs authorities and regulatory bodies
- Proven leadership and team management experience
- High attention to detail and strong problem-solving capabilities
- Ability to work under pressure and manage time-sensitive shipments
- Familiarity with clearance systems and digital trade tools is an advantage
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