H&M Store Manager - Lakeland Square Mall
$62,451–$72,756 year
On-site · Lakeland, Florida, United States
Job Summary
Store Manager responsible for delivering an exceptional omni-channel customer experience in the store, driving visual and commercial standards, leading a store team, and executing global and regional strategies. Responsibilities include achieving sales and budget goals, optimizing profitability, guiding customer interactions and fashion storytelling, promoting loyalty initiatives, managing store operations from fitting rooms to checkout, ensuring proper store maintenance, and developing talent through training and performance evaluations. Requires leadership, coaching, collaboration with area leaders, and a strong understanding of retail operations, stock management, and local market trends.
Required Qualifications
- Relevant leadership experience in retail management
- Retail management and operations experience
- Experience collaborating with a team
- Strong leadership, communication, and analytical skills
- Ability to manage budgets, schedules, and store performance
- Experience in talent development, onboarding, and performance evaluations
- Knowledge of visual merchandising and customer service excellence
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