H&M Sales Advisor- West Town Mall-Knoxville
$28,600–$28,600 year
On-siteKnoxville, Tennessee, United States
Job Summary
Welcome customers, guide them through store and OMNI experiences, and actively sell products using fashion knowledge. Engage in conversations to promote the Customer Loyalty App and sustainability initiatives while representing the brand positively. Manage the full garment cycle from unpacking to refill and care, maintain tidy sales floors, and ensure attractive merchandise displays. Support commercial actions to reach sales targets, operate fitting rooms and checkout areas, and assist with store opening and closing. Complete onboarding trainings, share operational knowledge with colleagues, and follow all H&S guidelines and legal requirements.
Required Qualifications
- Experience working with customer service in fashion, retail or other service-related industries
- You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented
- You should also enjoy working in a collaborative and dynamic environment
- You have sales experience working in a dynamic and collaborative environment that you can apply to your role
- You'll be passionate about fashion and everything we create in-store
- Motivated by giving customers a great experience
- Ability to effectively promote and sell our products to customers
- Willingness to engage and have conversations with customers to provide excellent service
- Guide customers through our fashion trends, stories & products in all areas of the store
- Use your product & fashion knowledge to share relevant information to customers
- Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc
- Retain and share your service, fashion and store operations knowledge and skills with colleagues
- Give & receive feedback with your colleagues to learn, develop & support each other
- Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
Desired Qualifications
- You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.