H&M Sales Advisor

Job Summary

Required Qualifications

• •Experience working with customer service in fashion, retail or other service-related industries
• •You have sales experience working in a dynamic and collaborative environment that you can apply to your role
• •You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented
• •You should also enjoy working in a collaborative and dynamic environment
• •You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
• •You will have access to a large global talent community, where career growth and aspirations have no limits
• •We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
• •You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
• •Job Status: Hourly, Non-Exempt
• •Compensation: Sales Associates Pay Rate $17.60 per hour
• •We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe
• •All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online
• •Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound
• •In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP
• •We are committed to providing reasonable accommodations for applicants with disabilities
• •If you require assistance or accommodation during the application or interview process, please contact us at https://hm.ethicspoint.com, and use Ask a Question

Desired Qualifications

• •As a Sales Advisor, you'll be passionate about fashion and everything we create in-store
• •Motivated by giving customers a great experience
• •You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented
• •You should also enjoy working in a collaborative and dynamic environment
• •You have sales experience working in a dynamic and collaborative environment that you can apply to your role
• •Experience working with customer service in fashion, retail or other service-related industries
• •Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc
• •Use your product & fashion knowledge to share relevant information to customers
• •Retain and share your service, fashion and store operations knowledge and skills with colleagues
• •Follow all procedures, routines, and legal requirements in all areas of the store
• •Give & receive feedback with your colleagues to learn, develop & support each other
• •Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development
• •Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
• •Operate fitting room and checkout areas according to best practice & processes
• •Contribute to a clean and tidy sales floor and back of house (including stockrooms)
• •Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
• •Ensure good stock levels with replenishment routines on sales floor
• •Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
• •Support with opening and closing of the store
• •Following all H&S guidelines and legal requirements applicable to role and responsibilities
• •We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
• •We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
• •You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
• •We are an inclusive company where you're encouraged to be yourself at work
• •You will have access to a large global talent community, where career growth and aspirations have no limits
• •We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
• •You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
• •We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe
• •All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online
• •Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound
• •In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP
• •We are committed to providing reasonable accommodations for applicants with disabilities
• •If you require assistance or accommodation during the application or interview process, please contact us at https://hm.ethicspoint.com, and use Ask a Question