H&M Department Manager- Miami International Mall FL
$39,478–$46,571 year
On-site · Miami, Florida, United States
Job Summary
Department Manager at H&M in Miami, FL Responsible for leading and developing a store team to deliver an exceptional omni customer experience while driving sales, profit, and adherence to brand standards. Oversees recruitment, onboarding, performance evaluations, and succession planning; analyzes sales and budget goals, maintains visual and commercial execution, ensures stock levels and back-of-house routines, and promotes in-store initiatives (loyalty program Hello Member and sustainability). Requires strong leadership, analytical skills, customer-centric mindset, effective communication, and ability to manage operations, planning, and collaboration with Visual Merchandiser teams to achieve store targets.
Required Qualifications
- Strong leadership and team management abilities
- Analytical, data-driven with comfort managing numbers and statistics
- Excellent communication and interpersonal skills
- Customer-centric mindset with focus on omni-channel experience
- Ability to recruit, onboard, and develop staff; oversee performance evaluations and succession planning
- Familiarity with visual merchandising standards and in-store operations
- Knowledge of budgeting and cost-control practices
- Ability to represent the brand and uphold values of inclusion and diversity
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