H&M Department Manager - Kitsap Mall
$55,120–$58,240 year
On-site · Silverdale, Washington, United States
Job Summary
Department Manager at H&M Kitsap Mall responsible for leading a store team to deliver exceptional omni-channel customer experiences, drive sales and profitability, oversee visual and commercial execution, manage staffing and development, and ensure store operations meet brand standards. Responsibilities include budgeting and goal setting, coaching and evaluating team members, ensuring high-quality product presentation, maintaining stock levels and back-of-house organization, and fostering an inclusive, collaborative store culture aligned with H&M values. Knowledge of fashion trends, customer service excellence, and familiarity with in-store tech/tools (Instore Care App, Click & Collect) are beneficial.
Required Qualifications
- Strong leadership and communications skills
- Analytical mindset with ability to manage numbers and budgets
- Ability to work in a fast-paced retail environment
- Experience in retail operations and visual merchandising preferred
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