H&M Chiclayo - Department Manager/Encargado de Sección

Manage the sales floor and store operations, ensuring excellent customer service across the sales area, fitting rooms, and checkout points. Direct departmental strategy by analyzing sales KPIs, optimizing merchandise allocation, and planning campaigns, activities, and staff schedules to meet budget targets. Lead team development through performance evaluations, mentorship, and skill-building initiatives while maintaining visual standards with the Visual team. Guarantee efficient merchandise flow and high-quality presentation to drive sales growth. Requires a minimum of two years of experience in retail management and strong analytical skills.