Guitar Technician (Luthier) Store 736

Perform maintenance and repair services on customer-owned instruments while assisting in the upkeep of store inventory. Complete warranty repair work and maintain store-owned gear as requested. Interact with customers to ensure a positive experience, handling service issues with genuine knowledge and approachability. Identify opportunities to capitalize on sales and follow through on work activities without being asked. Gain product knowledge through the GC certification program and develop skills in store operations and leadership. Train learners effectively to ensure techniques are retained.