Guitar Technician - Guitar Center

Perform maintenance and repair services on customer-owned instruments and assist in maintaining store inventory. Service instruments with a high level of craftsmanship while completing warranty repair work. Maintain store-owned gear as requested and interact with customers to ensure a positive experience. Handle customer service issues and identify opportunities to resolve tasks without being asked. Gain product knowledge through the GC certification program to support sales and leadership development. Train learners on techniques and communicate information effectively for retention.