Guitar Technician - Guitar Center

Perform maintenance and repair services on customer-owned instruments while assisting in the maintenance of specific store inventory. Service instruments with a high level of craftsmanship and complete warranty repair work. Maintain store-owned gear as requested and interact with customers to ensure a positive experience. Handle customer service issues and step in to resolve inquiries. Complete the GC certification program to gain an understanding of products and sales techniques. Identify opportunities and issues to capitalize on business growth through quality work.