Guitar Technician

Perform maintenance and repair services on customer-owned instruments while assisting in the maintenance of specific store inventory. Service instruments with a high level of craftsmanship and complete warranty repair work. Maintain store-owned gear as requested and handle customer service issues to ensure a positive experience. Interact with customers directly and follow through on work activities to capitalize on opportunities. Gain product knowledge through certification and develop skills in sales and leadership. Train learners on techniques and product information.