Guitar Technician

Perform maintenance and repair services on customer-owned instruments while assisting in the upkeep of store inventory. Complete warranty repair work and maintain store-owned gear as requested. Interact with customers to ensure a positive experience, handling service issues with approachability and genuine knowledge. Identify opportunities to capitalize on sales through product expertise and follow through on work activities without being requested. Train learners on techniques and product information while developing skills in store operations and leadership.