Guitar Repair Tech - Guitar Center

Perform maintenance and repair services on customer-owned instruments, including warranty repair work, while maintaining store-owned gear as requested. Service instruments with a high level of craftsmanship and interact with customers to ensure a positive experience. Handle customer service issues, identify opportunities to capitalize on business growth, and follow through on work activities without being requested. Gain product knowledge through the GC certification program and develop skills in sales and leadership. Train learners on techniques and communicate information effectively for retention.