Guest Services Supervisor

Provide attentive, friendly, and efficient service at the Front Desk, handling all guest requests, problems, and complaints with professionalism. Lead the Front Office team by motivating, coaching, and managing hiring and training while maximizing room revenue through daily report analysis and rate efficiency monitoring. Assist with scheduling, payroll submittals, purchase orders, and invoice processing, ensuring proper cash handling, key control, and Front Office procedures. Participate in M.O.D. and Night Audit coverage as scheduled. Requires at least 2+ years of progressive hotel front office operations experience and supervisory background. Hourly pay ranges from $25 to $27.