Guest Services Staff - The Novo (Goldenvoice)
$35,360–$43,680 year
On-siteLos Angeles, California, United States
Los Angeles, California, United StatesOn-siteFull Time$35,360–$43,680 yearSenior LevelHigh School Or EquivalentEnterprise
Full TimeSenior LevelHigh School Or EquivalentEnterprise
Job Summary
Answer guest questions, direct patrons to venue areas, and operate coat check rooms while scanning tickets and administering wristbands. Greet guests, resolve complaints, and monitor conduct to ensure a safe environment, including enforcing policies and overseeing alcohol consumption. Seat guests and assist ADA patrons, while acting as an emergency evacuation team member to direct guests during facility emergencies. Monitor arrival and exit to comply with fire department safety regulations. Complete required trainings and participate in employee meetings as needed.
Required Qualifications
- High School Diploma or its equivalency
- 1-2 years of related work experience
- Ability to work in varying conditions
- Ability to lift 50 lbs. without assistance
- Positive attitude with superior customer service skills
- Ability to stand, walk, and climb stairs for long periods of time
- Availability to work nights, weekends, and holidays as needed according to venue schedule
Desired Qualifications
- Previous experience working in events
- Knowledge of the music industry
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