Guest Services - Service Desk
On-site · Brookfield, Wisconsin, United States
Job Summary
Guest Services associate for Service Desk in Brookfield, WI, responsible for greeting customers, assessing needs, guiding product selections, and using the POS system to complete purchases. The role involves assisting with merchandising and operational procedures, stocking and rotating products, ensuring signage and displays are current, cross-training across departments, and contributing to learning and development activities. Strong customer service, communication, and teamwork skills are essential, along with a passion for horticulture and seasonal décor and the ability to work in both indoor and outdoor conditions.
Required Qualifications
- Excellent written and verbal communication skills
- Ability to provide exceptional customer service
- Passion for horticulture, yard/home décor, and seasonal merchandise
- Ability to work in both indoor and outdoor environmental conditions (rain or shine)
- Ability to multitask, prioritize, and work independently or in a team
- Strong organizational and problem-solving skills
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