Guest Services Representative (Option 2)

Guest Services Representative at My Place Hotel in Jamestown, ND. Responsibilities include front desk operations, reservations, check-ins/check-outs, posting charges (room rates, taxes, store purchases, pet fees), explaining amenities and local attractions, handling guest concerns, performing laundry and cleaning tasks, stocking supplies, lobby upkeep, snow removal, delivering items, issuing keys, supporting housekeeping during high occupancy, answering phones, taking messages, managing wake-up calls, cash handling and shift paperwork, and maintaining safety and security procedures.