Guest Services Representative
On-site · Rogers, Arkansas, United States
Job Summary
Provide outstanding guest service at the front desk, including checking guests in and out, processing payments, updating reservations, and coordinating with other departments to communicate room availability and status. Maintain a welcoming, organized front desk area and support a fast-paced hotel environment. Must have strong verbal and written communication skills and the ability to cultivate a productive team aligned with PEACH values. Physical duties include standing for long periods and lifting up to 50 pounds. Travel is less than 5%. Benefits include medical, dental, and vision coverage, 401k, paid vacation, and opportunities for training and growth.
Required Qualifications
- Minimum 1 year of customer service experience
- Minimum 1 year in hotel experience or related degree
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