Guest Services Manager

Guest Services Manager responsible for supervising the front desk, coordinating with departments (sales, F&B, housekeeping, maintenance, accounting), and ensuring efficient, courteous guest service. Duties include scheduling the front desk team, managing room occupancy data and reservations, training new staff, and leading a team-focused effort to maintain high guest satisfaction and seamless communication across departments. Strong organizational skills, clear verbal and written communication, and basic computer/desk-data proficiency are required; role involves supervising bell staff and supporting revenue optimization through inventory management. Benefits include health, dental, vision, paid time off, and 401(k) for full-time employees. The position is based in Colorado Springs, CO and is described as full-time with seasonal flexibility in the company overview.