Guest Services Manager
On-site · Kelowna, British Columbia, Canada
Kelowna, British Columbia, CanadaOn-sitePart TimeMid LevelNot SpecifiedHospitalityUnknown
Type
Part Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Industry
Hospitality
Job Summary
Guest Services Manager role overseeing Front Office operations with leadership responsibilities, focusing on evening shifts, recruitment, training, scheduling, payroll & performance management, ensuring adherence to service standards, handling guest concerns, and maintaining brand policies with Lightspeed/MARriott systems; requires 1 year leadership in Front Office and hotel experience, Class 5 license, ability to lead a team and manage labor costs while delivering exceptional guest experiences.
Required Qualifications
- 1 years’ Front Office experience in a leadership position
- Hotel experience required
- Service focused personality
- Valid first aid an asset
- Class 5 drivers license
- Highly organized with an attention to detail
- Prior experience working with Lightspeed ( Marriott) or related system an asset
- Proven ability to build and maintain good relationships guests and associates
- Ability to lead by example, believe in a strong team culture and set the scene for high performance
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.