Guest Services Leader
$32,656–$48,526 year
On-site · Jerome, Idaho, United States
Job Summary
Shift Leaders supervise store operations and staff, delivering strong customer service and supporting managers to keep facilities well-maintained and running smoothly. The role requires excellent customer service skills, comfort working with a calculator and computer, the ability to collaborate with hourly team members, customers, vendors, and corporate representatives, and flexibility to work nights, days, weekends, and holidays. The candidate should be self-motivated, capable of contributing to a customer-focused culture, and comfortable with a background check. Experience in retail operations and a commitment to PFJ's quality and service are preferred. The position offers a pay range of $15.70–$23.33 per hour and benefits such as medical/dental/vision, 401(k), flexible spending accounts, tuition reimbursement, adoption assistance, weekly pay, and fuel discounts.
Required Qualifications
- Previous experience or working knowledge of retail operations
- Background check is required
- Must be proficient with a calculator, computer, and other equipment
- Ability to work a flexible schedule of nights, days, weekends, and holidays
- Incredible customer service skills & the ability to help maintain a customer focused culture
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