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Pilot CompanyPosted 4 weeks ago

Guest Services Leader

$44,533–$65,312 year

On-siteLathrop, California, United States

Full TimeEnterprise

Job Summary

Supervise employees and oversee general store operations while responding to customer needs and assisting managers with facility maintenance tasks. Maintain a customer-focused culture by interacting with hourly team members, customers, vendors, and corporate representatives. Utilize proficiency with calculators, computers, and other equipment to execute daily duties. Work a flexible schedule covering nights, days, weekends, and holidays. Background check is required.

Required Qualifications

  • Previous experience or working knowledge of retail operations
  • Incredible customer service skills & the ability to help maintain a customer focused culture
  • Must be proficient with a calculator, computer, and other equipment
  • Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
  • Must be able to work a flexible schedule of nights, days, weekends, and holidays
  • Background check is required

Desired Qualifications

  • The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers
  • This candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly
  • This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service

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