GUEST SERVICES / HOST
$24,960–$45,760 year
On-siteColumbus, Ohio, United States
Job Summary
Welcome guests in person and over the phone, manage seating arrangements, and handle reservations to optimize guest flow and dining experience. Answer guest questions, address requests, and resolve complaints with a focus on satisfaction while maintaining positive hygiene and cleanliness standards. Collaborate with team members, offer assistance with tasks, and adhere to all safety, health, and sanitation regulations. Arrive for shifts promptly wearing a clean, well-maintained uniform. This role is part of a new local management-owned casual fine dining restaurant serving chef-inspired local favorites, with opportunities for career growth and prioritized promotions for in-house employees.
Required Qualifications
- Previous experience in food service, hospitality, or in the back of house
- Ability to work well in a fast-paced environment
- Excellent customer service and time management skills
- Ability to work well in a team environment, and shows an eagerness to perform
- Motivated to make an impact and personally contribute to the success of the restaurant
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