Guest Services Experience Agent

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Cliff House Maine
Cape Neddick, Maine, United StatesOn-siteFull TimeMid LevelNot SpecifiedUnknown
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Posted 26 months ago

Job Summary

Guest Services Experience Agent position handling guest communications, coordinating itineraries (dining, spa, transportation, activities), upselling special occasion packages, maintaining accurate guest profiles and logs, and supporting VIP/high-spend travelers. Requires strong organization, excellent English communication, and flexibility in scheduling to provide memorable experiences across year-round and seasonal periods.

Required Qualifications

  • Ability to manage multiple requests simultaneously
  • Strong organization skills and attention to detail
  • Service Oriented
  • Excellent communicator
  • Flexibility with workdays and hours