Guest Services Coordinator
$35,360–$36,400 year
On-siteFort Myers Beach, Florida, United States or Indian Creek, Florida, United States
Job Summary
Guest Services Coordinator at Sun Outdoors resort handles routine administrative tasks and guest/resident relations. Responsibilities include greeting guests and prospective residents, processing reservations, answering phones, filing and photocopying, managing payments and deposits in Yardi, distributing communications, coordinating events, assisting with marketing materials, reviewing invoices, maintaining records, and referring prospects to the Sales or RV Resort Manager. Requires strong customer service, professional appearance, solid computer skills (Microsoft Office), and valid driver's license.
Required Qualifications
- High School Diploma or GED (Required)
- 2 years in administrative experience (Required)
- 6 months in previous experience using property management and/or reservation systems (Preferred)
- 6 months in hotel or resort front desk experience (Preferred)
- Strong customer service skills
- Excellent telephone skills
- Good problem solving skills
- Professional appearance
- Intermediate to advanced computer proficiency, with ability to use Microsoft Office Suite, email, the internet, and provide data entry in a timely and efficient manner
- Must have a valid driver's license
- At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge…
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