Guest Services Coordinator
$54,080–$60,420 year
Remote · Walnut Creek, California, United States or New York City, New York, United States
Walnut Creek, California, United States or New York City, New York, United StatesRemoteFull Time$54,080–$60,420 yearEntry LevelNo RequirementEnterprise
Type
Full Time
Level
Entry Level
Education
No Requirement
Company size
Enterprise
Job Summary
We seek a dedicated Guest Services Coordinator to resolve service issues related to maintenance, landscaping, and pest control. The role involves answering calls and emails, creating service orders, and scheduling technicians. Candidates must have at least three years of customer service experience, preferably in a call center, and excellent communication and computer skills.
Required Qualifications
- Three years of customer service experience, preferably in a call center
- Skilled in providing exceptional customer service
- Ability to work in a team environment
- Strong computer skills
- Fast and accurate typing
Desired Qualifications
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Experience with CRM or ERP systems (NetSuite preferred)
- Strong typing skills (40+ WPM)
- Ability to manage multiple applications and navigate between windows and tabs
- Exceptional communication skills (written and verbal)
- Collaborative team player
- Effective time management and prioritization skills
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