Guest Services Associate
On-sitePapillion, Nebraska, United States
Papillion, Nebraska, United StatesOn-sitePart TimeEntry LevelSmall
Part TimeEntry LevelSmall
Job Summary
Welcome guests with a warm demeanor, answering questions about programs, services, and policies while efficiently handling check-ins, registrations, phone calls, and emails. Process payments and manage cash transactions with accuracy, then maintain the cleanliness and organization of the front desk area. Prior experience in customer service is preferred, along with strong communication skills and the ability to thrive in a fast-paced environment. Flexibility to work evenings and weekends is required as the gym operates during peak times.
Required Qualifications
- Flexibility to work evenings and weekends as required, understanding that our gym operates during peak times
Desired Qualifications
- Prior experience in a customer service role is preferred
- Excellent communication and interpersonal skills, with a friendly and outgoing personality
- Strong problem-solving and decision-making abilities, using a positive and empathetic approach
- Ability to thrive in a fast-paced team environment and stay calm under pressure
- Attention to detail and strong organizational skills, ensuring accuracy in tasks like cash handling
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