Guest Services Associate
On-site · Summerside, Prince Edward Island, Canada
Job Summary
Front desk-focused Guest Services Associate role at Microtel Inn & Suites by Wyndham Summerside (PEI, Canada). Responsibilities include performing check-ins and checkouts with accuracy, ensuring exceptional guest service, handling guest requests professionally, providing information and directions, operating front desk software and equipment (reservation system, switchboard, calculator, copier, key card machines), completing assigned tasks and paperwork (including basic data analysis and processing), maintaining workspace cleanliness, and coordinating with Housekeeping and Maintenance to ensure seamless operations and guest safety. Requirements include 1-2 years of customer service experience, hospitality experience is an asset, proficiency with general office equipment, and a High School Diploma or GED. Must be able to work early mornings, evenings, and weekends. MasterBUILT offers a compensation package with benefits, opportunities for advancement, and a positive team environment.
Required Qualifications
- 1-2 years of experience in a customer service-oriented role
- Previous hospitality experience an asset
- Familiar with general office equipment such as photocopiers, scanners etc.
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