Guest Services Agent

Guest Services Agent at Embassy Suites by Hilton in Temecula, CA — front desk responsibilities including check-in/check-out, handling guest inquiries and requests, transacting payments, making reservations, providing information about hotel facilities and local attractions, maintaining a tidy front desk, and collaborating with hotel departments to ensure a seamless guest experience. Must wear uniform and adhere to hotel policies and procedures; prior hospitality experience preferred. Strong customer service, clear communication, and professional demeanor are essential; duties also include answering phones, responding to emails, and assisting with administrative tasks as needed.