Guest Services Agent
$33,280–$37,440 year
Remote · Miami, Florida, United States or United States
Miami, Florida, United States or United StatesRemoteFull Time$33,280–$37,440 yearEntry LevelHigh School Or EquivalentEnterprise
Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Enterprise
Job Summary
Seeking passionate Front Desk/Guest Service Agents to provide excellent customer service; responsibilities include check-in/check-out assistance, reservation management, guest inquiries, and issue resolution. Candidates must possess strong communication and organizational skills, and ideally have hospitality experience.
Required Qualifications
- Excellent communication skills
- Strong organizational and time management skills
- Ability to multi-task and work under pressure
- Proficient in using computer systems and software
- Ability to work flexible hours, including weekends and holidays
- Previous experience in a similar role
Desired Qualifications
- Fluent in English
- Knowledge of Spanish, Portuguese, or other languages
- Hilton OnQ PMS experience
- Experience in the hospitality industry
Additional Requirements
- Must be a legal resident of the USA
- Must be authorized to work in the USA
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