Guest Services Agent - Concierge
On-site · Macau, Macao
Job Summary
Guest Services Agent - Concierge at Mandarin Oriental, Macau: provide warm, personalized welcome to guests; manage guest preferences and profiles; offer local knowledge of Macau attractions, directions, transportation, and city highlights; assist with theatre, sporting, and dining reservations; arrange package deliveries; maintain guest history records and assist in VIP/Long Stay check-ins; support concierge, bellstaff, and airport representatives; stay informed on hotel services, promotions, and safety standards; ensure grooming, appearance, and professional image align with MOHG standards.
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.