GUEST SERVICE SUPERVISOR
$39,520–$43,680 year
On-siteSan Diego, California, United States
San Diego, California, United StatesOn-siteFull Time$39,520–$43,680 year
Full Time
Job Summary
Supervise front desk staff and daily operations while supporting check-ins, check-outs, reservations, and guest inquiries. Provide coaching and training to team members, handle guest concerns to resolve service issues, and ensure brand standards are followed. Maintain accurate records, logs, and shift information while assisting with cashiering, billing, and basic audit tasks. Communicate important updates to management and other departments. Flexible to work any shifts including holidays and weekends. Previous front desk or hospitality experience required.
Required Qualifications
- Previous front desk or hospitality experience
- Strong customer service and communication skills
- Ability to lead, coach, and support a team
- Calm, professional, and dependable
- Strong problem solving and multitasking abilities
- Comfortable with computers and hotel systems
- Flexible to work any shifts including holidays and weekend
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