Guest Service Supervisor
$48,000–$52,000 year
On-site · Marina del Rey, California, United States
Job Summary
The Guest Service Supervisor oversees the day-to-day front desk operations and is responsible for maintaining an efficient and friendly service environment. Key responsibilities include training and supervising the Guest Service Team, ensuring accountability in performance, managing all front office activities during shifts, monitoring room availability, and maintaining guest relations. Additionally, good communication skills, personnel supervision, salesmanship, and basic accounting abilities are essential for success in this role.
Required Qualifications
- Good customer service and communication skills (written and verbal)
- Attention to detail
- Salesmanship and public relations
- Personnel supervision and training
- Ability to prioritize, organize and delegate work assignments
- Ability to maintain good team member relations
- Ability to develop and maintain effective guest relations
- Basic accounting procedures, typing, cash registers, calculators and computer skills
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