Guest Service Supervisor
$17,660–$20,870 year
On-site · Marlborough, Massachusetts, United States
Marlborough, Massachusetts, United StatesOn-siteFull Time$17,660–$20,870 yearEntry LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
The Guest Service Supervisor is responsible for supervising staff, ensuring compliance with safety and operational standards, and providing exceptional customer service. This role involves coaching employees, monitoring work processes, addressing guest inquiries and complaints, and managing cash processes including deposits and point of sale operations. Candidates are expected to be organized, efficient, and able to perform physical tasks as required.
Required Qualifications
- Must be at least 18 years of age
- High school diploma or equivalent
- Ability to access all areas of the store
- Ability to reach, bend, twist, stoop, kneel, crouch, climb and lift up to 25 lbs
- Must have reliable transportation
Desired Qualifications
- Efficient and organized
- Ability to interact positively with guests
Additional Requirements
- Must be available to work flexible hours including days, nights, weekends, and holidays
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