Guest Service Supervisor
$18,730–$21,940 year
On-site · Albany, New York, United States
Job Summary
The Guest Service Supervisor is responsible for supervising staff and ensuring they perform job duties as directed by management. Key responsibilities include coaching staff, greeting guests, maintaining store housekeeping, executing guest service programs, managing cash processes, and addressing guest inquiries. Candidates must be at least 18 years old, have a high school diploma or equivalent, and possess reliable transportation. The role requires physical activity including lifting and accessing various store areas, with a commitment to safety and quality standards.
Required Qualifications
- Must be at least 18 years of age
- High School Diploma or equivalent
- Ability to access all areas of the store including selling floor, stock area, and register area
- Ability to physically handle tasks, including lifting up to 25 lbs
- Reliable transportation
Desired Qualifications
- Efficient and organized
- Ability to manage and lead teams
- Strong communication skills
Additional Requirements
- Must be available to work flexible hours including days, nights, weekends, and holidays
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