Guest Service Supervisor
On-site · Leesburg, Virginia, United States
Job Summary
A Guest Services Supervisor at Altitude is responsible for monitoring park atmosphere and culture while overseeing staff recruitment, scheduling, and orientation. Key responsibilities include coaching employees, managing budget expectations, maintaining guest service standards, and ensuring a safe environment for all park guests. The role requires strong communication skills, organizational abilities, and a professional attitude, with a focus on positive community relations and collaboration with sales and marketing teams.
Required Qualifications
- 2-4 years of supervisory or management experience
- Must be very organized, detailed oriented, and a strong communicator
- Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment
Desired Qualifications
- Degree in business management a plus
- Family Entertainment or amusement park background is a plus
- General understanding of HR policies
Additional Requirements
- Workdays, nights, weekends, and holidays as required
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