GUEST SERVICE REPRESENTATIVE
$35,360–$36,400 year
On-siteCypress, California, United States
Cypress, California, United StatesOn-siteFull Time$35,360–$36,400 year
Full Time
Job Summary
Greet guests, handle check-ins and check-outs, manage room assignments, and process payments while operating the front desk system. Resolve guest issues promptly, answer inquiries, and provide local information. Maintain the front desk area, coordinate with housekeeping, and escalate concerns as needed. Work flexible shifts including holidays and weekends in a supportive team environment.
Required Qualifications
- Strong customer service and communication skills
- Friendly, positive, and professional presence
- Comfortable using computers and hotel systems
- Dependable, organized, and able to multitask
- Flexible to work any shifts including holidays and weekends
Desired Qualifications
- Prior hotel or customer service experience
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