GUEST SERVICE REPRESENTATIVE
$25,480–$31,720 year
On-siteFort Worth, Texas, United States
EXPIREDFort Worth, Texas, United StatesOn-siteFull Time$25,480–$31,720 year
Full Time
Job Summary
Greet guests and provide friendly, helpful service while assisting with check ins, check outs, room assignments, and reservations. Answer guest questions and resolve issues promptly by operating the front desk system and processing payments. Communicate with housekeeping and other departments to handle guest requests and escalate concerns when needed. Maintain the front desk area in a clean and organized manner and provide local information and general hotel assistance. Work any shifts including holidays and weekends in a supportive team environment.
Required Qualifications
- Strong customer service and communication skills
- Friendly, positive, and professional presence
- Comfortable using computers and hotel systems
- Dependable, organized, and able to multitask
- Flexible to work any shifts including holidays and weekends
Desired Qualifications
- Prior hotel or customer service experience
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.