GUEST SERVICE REPRESENTATIVE
$41,600–$43,680 year
On-siteAlexandria, Virginia, United States or Alexandria, Alexandria, Egypt
Alexandria, Virginia, United States or Alexandria, Alexandria, EgyptOn-siteFull Time$41,600–$43,680 year
Full Time
Job Summary
Greet guests and provide friendly, helpful service while assisting with check ins, check outs, room assignments, and reservations. Answer guest questions and resolve issues promptly by operating the front desk system to process payments and handle requests. Communicate with housekeeping and other departments to ensure smooth front desk operations and maintain the front desk area in a clean and organized manner. Provide local information and general hotel assistance, escalating concerns when needed. Flexible to work any shifts including holidays and weekends.
Required Qualifications
- Strong customer service and communication skills
- Friendly, positive, and professional presence
- Comfortable using computers and hotel systems
- Dependable, organized, and able to multitask
- Flexible to work any shifts including holidays and weekends
Desired Qualifications
- Prior hotel or customer service experience
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