GUEST SERVICE REPRESENTATIVE
$31,720–$31,720 year
On-siteSan Antonio, Texas, United States
San Antonio, Texas, United StatesOn-siteFull Time$31,720–$31,720 year
Full Time
Job Summary
Greet guests and provide friendly, helpful service while assisting with check ins, check outs, room assignments, and reservations. Answer guest questions, resolve issues promptly, and operate the front desk system to process payments. Communicate with housekeeping and other departments, handle guest requests, and escalate concerns when needed. Maintain the front desk area in a clean and organized manner and provide local information and general hotel assistance. Work any shifts including holidays and weekends. Support a team environment with opportunities to grow in front desk and hotel operations.
Required Qualifications
- Strong customer service and communication skills
- Friendly, positive, and professional presence
- Comfortable using computers and hotel systems
- Dependable, organized, and able to multitask
- Flexible to work any shifts including holidays and weekends
Desired Qualifications
- Prior hotel or customer service experience
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