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Caesars Entertainment1 week ago

Guest Service Representative - Part Time (Horseshoe Hammond)

On-site · Hammond, Indiana, United States

Type
Part Time
Level
Entry Level
Education
Not Specified
Company size
Enterprise
Industry
Gaming Services

Job Summary

Greet guests and support Caesars Rewards promotions and card signups at Horseshoe Hammond, assisting with signup and account updates, card replacements, and loyalty requests. Deliver superior customer service with a positive, energetic demeanor; communicate daily promotions and events; build guest relationships through friendly interactions; anticipate needs, resolve service issues, and provide a warm farewell. Knowledge of promotions and property events, along with proficient guest-communication skills, is expected to drive guest satisfaction and loyalty.

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Caesars Entertainment

Guest Service Representative - Part Time (Horseshoe Hammond)

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