Guest Service Representative

Guest Service Representative handles guest check-ins, reservation verification, room assignment and keys, telephone switchboard operations, wake-up calls, daily arrivals/departures reporting, and miscellaneous cashiering duties including posting charges and night audit tasks. The role requires interacting with guests, following safety policies, maintaining professional appearance, handling payments securely, and providing attentive service to meet guest needs. Experience expectations are minimal (no related work experience required); high school diploma or GED is preferred. The posting emphasizes courtesy, clear communication, confidentiality, and adherence to Marriott’s standards for guest satisfaction and equal opportunity.