Guest Service Representative - Hotel Front Desk
$40,000–$60,000 year
Remote · Secaucus, New Jersey, United States or United States
Secaucus, New Jersey, United States or United StatesRemoteFull Time$40,000–$60,000 yearEntry LevelNot SpecifiedEnterprise
Type
Full Time
Level
Entry Level
Education
Not Specified
Company size
Enterprise
Job Summary
Guest Service Representative position at SureStay Hotel by Best Western involves managing reservations, welcoming guests, and providing information about hotel amenities while ensuring a pleasant stay.
Required Qualifications
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Experience with hotel reservations software (Jonas Chorum)
- Understanding of how travel planning websites operate, like Booking and TripAdvisor
- Customer service attitude
- Excellent communication and organizational skills
Desired Qualifications
- Degree in hotel management is a plus
- Best Western brand experience is preferred but not required
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