Guest Service Representative (GSR)

Guest Service Representative responsible for delivering outstanding hospitality at MainStay Suites Blue Ash. Duties include checking guests in/out, managing reservations, and resolving guest issues with a focus on excellent communication and a positive, trustworthy demeanor. The role requires a customer-service mindset, honesty and integrity, and a willingness to contribute to a friendly, supportive team. Benefits include health and dental insurance for full-time associates, 401(k) with company match, paid time off, holidays, and employee programs. Scheduling hints indicate morning to evening shifts (7am–3pm and 3pm–11pm) at the Blue Ash, OH location.