Guest Service Manager Assistant(Full Time)
$39,936–$39,936 year
On-siteRochester Hills, Michigan, United States
Job Summary
Oversee all aspects of guest service operations as person in charge, exemplifying key hospitality concepts with guests, associates, and the community. Ensure adherence to check cashing, refund, and store charge policies while managing compliance for WIC, EBT, alcohol, and tobacco purchases. Assist guests with questions, purchases, store charges, and special orders, and support associates in achieving service and labor objectives. Complete daily maintenance tasks including floor inspections, checkout areas, and hospitality stations. Deliver clear expectations and step into GSM's absence to maintain operations. Provide input on associate performance and department conditions. Assist in training and development of new associates. High school diploma and previous retail experience required. Busch's is a family-owned premier grocery retailer in Southeast Michigan.
Required Qualifications
- High school diploma
- Previous experience in a retail environment
- Proficient leadership skills
- Proficient organization and planning skills, especially to manage multiple deadlines and projects
- Proficient communication and interpersonal skills, including written, verbal and listening skills
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