Guest Service Host (Usher)
On-site · St. Louis, Missouri, United States
Job Summary
The Guest Service Host (Usher) is responsible for greeting guests warmly, monitoring work areas for cleanliness, checking tickets for accuracy, assisting guests in locating their seats, and providing clear information. The role involves responding to guest complaints, documenting issues, ensuring guest safety, and maintaining visibility in designated areas. A flexible schedule including nights, weekends, and holidays is required, along with a high school education and at least 1 year of experience in customer service.
Required Qualifications
- Highly customer service-oriented
- Friendly and accommodating personality
- Demonstrated ability to communicate effectively
- Ability to work in a team setting
- Ability to work at a fast pace
- Flexible schedule including days/nights, weekends, and holidays
- 1+ years of experience
Additional Requirements
- Usher staff cannot lean, slouch, or sit while on duty
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